01. What is Excellent-TV.com?

Excellent-TV is a portal providing premium adult content direct to PC broadband users anywhere in the world. We take a selection of top quality adult content from trusted content providers and present to you via Excellent-TV.com. We believe in giving you a choice so there is everything from major US studios to European niche content and UK Amateur. Whatever your flavour we intend to cater...

02. Who are the people behind Excellent-TV.com?

The team behind Excellent-TV.com have been running premium adult services for 20 years now and we operate on a global scale. Our mission is to provide quality premium content and value for money.

03. How do I watch the channels?

Get access now! We are running a very special offer for a limited time giving you every single channel as part of your membership – this includes all the channels we will be adding in future.

04. Are you going to add more channels?

Yes. We have lots more channels on the way from some of the biggest and best adult brands, all of which will be showing new and exclusive movies 24/7, across a range of genres. We add new channels every month and currently have over 24 channels waiting to be added!!

05. What movie player do I require?

You will require Windows Media Player 10 or above to watch all movies on Excellent-TV.com. You can download it from here: Download the latest version of Windows Media Player.

06. What speed should my Internet connection be?

Excellent-TV.com is designed for users with a broadband connection. Windows Media Player will detect your connection speed when it serves the stream up. Obviously the faster your connection the better the performance, but it should be fine for anyone on 1meg+ broadband. For slower connections we offer a lower quality side-stream for each channel.

07. Can I watch Excellent-TV.com on a Mac?

Unfortunately, Microsoft has not kept the Mac version of Windows Media Player up to date, so it does not currently work with the Excellent-TV DRM system. Hopefully this will be remedied soon. As such, the only way to watch Excellent-TV with a Mac is if you have "Parallels" installed. We are currently working on alternative player formats.

08. I have playback issues?

First of all make sure you have the latest version of  Windows Media Player installed.

If the stream keeps stopping and starting try extending your buffer. This should allow the stream to keep playing for longer intervals without stopping to re-buffer":

Open Windows Media Player, select "Tools", then "Options", and finally "Performance". You can then extend your buffer time manually.

Leave Security Settings. Click OK to leave Internet Options.

If you are still having problems and cannot find the answer in this FAQ section then please contact us and we will do everything we can to help.

09. How do I cancel my subscription?

Once you are logged in simply go to the "My Account" page and from there you can manage your subscriptions, change your username, password and email address, and you can even see a report of transactions attributed to your account. You can also cancel your account by contacting our dedicated customer services team and they will be happy to help you with any issues or questions you may have.

10. I have a question that hasn't been answered here.

Drop us a line and we'll do whatever we can to help. Contact us